What’s Hindering the Adoption of Cloud Computing in Europe?

upload download cloud computingAs with their counterparts in North America, organizations across Europe are eagerly embracing cloud computing into their operating environment. However, despite the overall enthusiasm around the potential of cloud computing to transform their business practices, many CIOs have real concerns about migrating their sensitive data and applications to public cloud environments. Why? In essence, it boils down to a few core areas of concern:

  1. A perceived lack of clarity in existing Cloud Service Level Agreements and security policy agreements
  2. The application, monitoring, and enforcement of security SLA’s
  3. The relative immaturity of cloud services

These issues of course are far from new and, in fact, great progress has been made over the past five years to address these and other concerns around fostering greater trust in cloud computing. The one threat that is present across these issues is transparency – the greater transparency that a cloud service provider can provide into their approach to information security, the more confident organizations will be in adopting and trusting public cloud providers with their data and assets.

To this end, the European Commission (EC) launched the Cloud Selected Industry Group (SIG) on Certification in April of 2013 with the aim of supporting the identification of certifications and schemes deemed “appropriate” for the European Economic Area (EEA) market. Following this, ENISA (European Network and Information Security Agency) launched their Cloud Certification Schemes Metaframework (CCSM) initiative in 2014 to map detailed security requirements used in the public sector to describe security objectives in existing cloud certification schemes. And of course, the Cloud Security Alliance has also played a role in defining security-specific certification schemes with the creation the CSA Open Certification Framework (CSA OCF) which works to enable cloud providers to achieve a global, accredited and trusted certification.

Beyond defining a common set of standards and certifications, SLA’s have become an important proxy by which to gauge visibility into a Cloud provider’s security and privacy capabilities. The specification of security parameters in Cloud Service Level Agreements (“secSLAs)” has been recognized as a mechanism to bring more transparency and trust for both cloud service providers and their customers.  Unfortunately, the conspicuous lack of relevant Cloud security SLA standards has also become a barrier for their adoption. For these reasons, standardized Cloud secSLAs should become part of the more general SLAs/Master Service Agreements signed between the CSP and their customers. Current efforts from the CSA and ISO/IEC in this field are expected to bring some initial results by 2016.

This topic will be a key theme at this year’s EMEA Congress, taking place November 17-19 in Berlin, Germany, with a plenary panel on “Cloud Trust and Security Innovation” featuring Nathaly Rey, Head of Trust, Google for Work as well as a track on Secure SLA’s which is being led by Dr. Michaela Iorga, Senior Security Technical Lead for Cloud Computing, NIST.

To register for the EMEA Congress, visit: https://csacongress.org/event/emea-2015/#registration.


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